West Park Care is a local Harrogate owned business and was born following a frustrating and difficult experience to organise care at home for a loved one in the Harrogate area. Researching the various different care options, with the belief that care at home was the best option, it was clear that the process of trying to provide care at home was stressful and confusing.
West Park Care was then created with a commitment to support our clients through every step of the care cycle and provide bespoke care, centred around the client. As a company, we strive for excellence and are committed to providing the highest quality of care with our friendly, professional, experienced and highly trained care experts. Consistency of care and constant communication with our clients and their family members, enables us to deliver exceptional home care services in the Harrogate and surrounding areas. All of our care staff work full time for us, and we do not use agency workers.
We firmly believe that you shouldn’t have to leave the comfort of your own home to receive excellent personal care. We are committed to only providing fully qualified and extensively trained Care professionals to ensure our high standards are always met. All of our Care Experts complete a rigorous training programme before being sent to any of our clients.
Care is personal to each person, so we tailor every care plan to the individual and ensure the plan is reviewed and modified on a regular basis to ensure the care is relevant and current for each individual. We also aim to pair our care experts with our clients to deliver the best and most consistent care.
At West Park Care we believe everyone should have the opportunity to live a healthy, happy and fulfilling life in the freedom of their own home. This ethos is at the heart of everything we do.
Quality Assurance Manager
As Quality Assurance Manager Kirsty is responsible for the quality of the care delivery and ensuring that we are fully compliant as a service. Kirsty oversees West Park Cares’ operations to ensure our care delivery is of the highest standards and carries out regular audits on the service to ensure all quality standards are being met. Kirsty also does initial care assessments and puts together each client’s bespoke care package.
Kirsty started her career in care and support at the age of 17 as a care and support worker and aged 21 she went to university and studied a BA hon’s in Social Work, qualifying as a Social Worker in 2010. Kirsty has worked with adults with a variety of different health and social care needs, including learning disability, mental health, physical disability, cognitive impairments, sensory needs and complex health in various areas.
Prior to joining West Park Care, Kirsty was a social worker for nine years and then progressed into an advisory role as a Safeguarding Officer for NYCC. Kirsty uses her in depth knowledge of safeguarding to ensure West Park Care is operating in a safe and responsive manor.
Sarah has worked in the care sector for over 25 years, working initially as a support worker, then in roles such as senior support worker, Home Manager, Team Trainer and in Quality Assurance. Sarah has worked with people who have a learning disability, complex needs and challenging behaviour, mental health needs, dementia and in older peoples’ services. Sarah has her Level 5 Diploma in Leadership for Health and Social Care and numerous Train the Trainer courses including Medication and Moving and Handling.
Prior to joining West Park Care Sarah gained invaluable experience managing a service in the community and also working as a lead trainer delivering tailored programmes including diplomas in Health & Social Care. Sarah uses this knowledge to ensure our staff are highly trained to deliver excellent care in the community.